DineBud guide

Turn feedback into a conversation

Use guest feedback to understand a service issue and keep track of what your team has reviewed.

Make space to listen

Guests can leave feedback from the menu. Review the actual comment before deciding how to respond.

Open the feedback section and keep its status up to date. Discuss recurring themes with the people involved in service.

If you speak with the guest, focus on the specific experience. The workspace helps organise feedback; it does not promise an automatic resolution.

Ready to put the guide into practice?

Keep exploring

DineBud guide

Start with a small, accurate menu. A clear category structure and current prices matter more than adding every dish at once.

DineBud guide

Give every dish the same care, from its name to the details guests use to choose.

DineBud guide

Choose the menu, branch and table context before exporting a code for your dining room.